Privacy policy
Information We Collect
At ElectroEmporio, we collect certain types of information to provide and improve our services:
- Personal Data: Name, email address, shipping/billing address when you make a purchase
- Device Information: IP address, browser type, operating system for analytics and security
- Usage Data: Pages visited, products viewed, time spent on site to improve user experience
- Payment Information: Processed securely through PCI-compliant payment processors (we don't store full credit card details)
How We Use Your Information
Your data helps us:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website and product offerings
- Prevent fraud and enhance security
- Send transactional communications (order confirmations, shipping updates)
- With consent, send marketing communications about products and promotions
Data Sharing and Disclosure
We may share information with:
- Service Providers: Shipping carriers, payment processors, and IT service providers under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We never sell your personal information to third parties.
Data Retention
We retain personal data only as long as necessary:
- Order information: 7 years for tax and accounting purposes
- Marketing preferences: Until you opt-out or request deletion
- Website analytics: Aggregated after 26 months
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability (where applicable)
- Withdraw consent for marketing communications
- Opt-out of sale (though we don't sell data)
To exercise these rights, please contact us through our website.
Data Security
We implement appropriate measures including:
- SSL encryption for all data transmissions
- Regular security audits
- Limited access to personal data
- Secure payment processing
Cookies and Tracking Technologies
We use cookies for:
- Essential website functionality
- Performance analytics
- Personalized shopping experience
You can manage cookie preferences through your browser settings.
International Data Transfers
As a global business, data may be transferred internationally. We ensure adequate protection through:
- Standard Contractual Clauses (EU)
- Privacy Shield frameworks (where applicable)
- Other approved transfer mechanisms
Children's Privacy
Our services are not directed to individuals under 16. We don't knowingly collect children's data.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website.
