Faq
Shipping & Delivery
What are your shipping options?
We offer standard (3-5 business days) and express shipping (1-2 business days) to most locations. Shipping fees vary based on product size, weight, and destination.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International delivery times typically range from 5-15 business days depending on the destination.
Returns & Refunds
What is your return policy?
You may return most unopened items within 30 days of delivery for a full refund. Electronics must be returned in original packaging with all accessories. Some specialty items like fishing equipment may have different return conditions.
How long does it take to process a refund?
Refunds are processed within 3-5 business days after we receive your return. The refund will be credited to your original payment method.
Product Information
Where can I find product specifications?
Complete product specifications are available on each product page under the "Technical Details" section. For smart home devices and audio equipment, compatibility information is clearly listed.
Do you offer product warranties?
Most electronics come with a 1-year manufacturer's warranty. Some premium headphones and cameras may have extended warranty options available at checkout.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are encrypted for your security.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.
Technical Support
Where can I find product manuals?
Digital manuals for all products are available in the "Downloads" section of each product page. For smart home devices, setup guides are included.
What if my product arrives damaged?
Please contact our support team immediately with photos of the damaged item and packaging. We will arrange for a replacement or refund as appropriate.
